Please see this page for more info regarding adobe_prtk. Also, if you don’t have adobe_prtk.exe, you can download it from Adobe. Today, many government services still utilize legacy document and form processes that require tedious. If you have other version, you need to use the right LEID. Note that the Acrobat version we installed is Acrobat DC 2017.
I copied the adobe_prtk.exe to the machine and type this command in an elevated command prompt: adobe_prtk -tool=Serialize -leid=V7AcrobatESR-17-Win-GM -serial=YOUR_SERIAL_NUMBER -regsuppress=ssĪnd this fixed the problem, the user does not need to sign in to Adobe to use the program. Before we used the program for the first time, I used the adobe_prtk to serialize the program. I then uninstalled Acrobat and installed it again. I first did a repair installation and that did not help. My user tried to sign in, but got the sign-in prompt again and again, and the program never opens. The program suddenly prompted the user to sign in.
We installed Acrobat Pro for a user and she had no problems using it for weeks.
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